- Services
- Usability Testing
- Case Study For Usability Testing
Assessing Multi-User Collaborations in Genealogy Research
The Challenge
Archoral, a genealogy platform for family history research and archiving, focused on multi-user collaboration. The features of the platform must ensure that user interactions and workflows are easy to use and support collaboration among users spanning different age demographics.
The Solution
Tentackles conducted usability testing with realistic task-based scenarios to evaluate how users interacted with the platform and identify areas for improvement.
Our approach included:
User Observation
Watching users as they complete tasks to understand their behaviors and challenges.
Feedback Collection
Gathering feedback from users about their experiences, while addressing their queries.
The Outcome
The usability testing of real-time user interactions helped us:
Optimize Data Management
Improve how users organize and access their data.
Streamline Workflows
Make it easier for users to collaborate on research projects.
Enhance Task Tracking
Provide better tools for users to track their progress and stay organized.