Skip to content Skip to footer
Tentackles Icon
Close

Removing the Roadblocks in the Media Archiving Process

Someone is using magnifing glass to zoom in the world map

About the project

Archoral, an online genealogy platform for preserving family history, faced challenges with its complex media archiving features. Users struggled with the intricate process of storing and organizing media using metadata entry, and other sophisticated details.

The Solution

To understand user needs and pain points, it was important to gain insights into the complexities of media indexing and user collaborations.

Tentackles studied the archival process through:

In-depth Interviews

Talking to genealogy experts to learn about their archiving workflows.

User Observations

Watching users interact with the platform to identify challenges and opportunities.

These research methods were effective in identifying the hurdles in the process and eliminating them in subsequent design improvements.

Group of old people sitting on desk discussing

The Outcome

Ethnographic research provided valuable insights that helped us:

Simplify the Archiving Process

Streamline steps for storing and organizing media.

Improve User Experience

Create a more intuitive and user-friendly interface.

Prioritize Privacy

Ensure that users’ personal information is protected.

Enhance Collaboration

Make it easier for families to work together on archiving projects.